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WITH GRADITUDE
I want to take the opportunity to thank everyone for all of your help, support and commitment over the last twelve years. We have had tremendous success in many areas – all in the provision of Allen Care. Almost ten years ago, we began to use Compassion, Accountability, Respect and Excellence as our Core Values. Over the last several years, we have also seen success with our four key goal areas of Quality, Service, Relationships and Operations. These themes have been very important as we worked together to achieve the remarkable success we have had at Allen and in the community.
We can all be proud of the new facilities, equipment, and services, but what I am most proud of is the same thing
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that impressed me from my first day at Allen – Allen associates. The commitment and level of professionalism I have seen over the last twelve years has been remarkable. We have also been blessed with a committed, high quality Medical Staff, and Board of Directors and very loyal volunteers without whom our associates could not complete their work.
Over the last year, we have been energized by the expansion of Front Line Design, a new powerful tool of problem solving, which is catching fire throughout the organization in the pursuit of ideal care for all patients. Everyone here will be engaged in this over the next few years, and I encourage you to commit yourselves fully in order to reap the full benefit.
Finally, I leave behind an outstanding senior leadership team who, I know, will carry on the work we have done for success into the future.
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THANKS RICK!
(l-r) Linda Waldon, Nancy Seidler and Dr. Ravi Mallavarapu share a laugh with Allen president and CEO Rick Seidler at Park Place in Cedar Falls May 26. Some 350 Allen and community guests stopped by to wish Rick and Nancy well as they leave Allen after 12 years of service. Rick begins his new job as president and CEO of Trinity Regional Health System in the Quad Cities June 1. Trinity is an Iowa Health System affiliate, and Rick remains on the IHS email directory if you want to send him a note.
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(l-r) Shari King, Gary Jones, Tami Jones
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Physicians with Rick and Nancy Seidler are
(l-r) Dr. Patricia Dandache, Dr. Mouin Abdallah, Dr. Hind Moussa
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(l-r) Megan Slessor, Steve Slessor, Sue Willsher, Dr. Jerry Durham
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(l-r) Joanie Roth, Dale Thurm, Milt Roth
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(l-r) Dr. Todd Johnston, Bev Smith, Nina Thomas
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(l-r) Katie Warren, Jennifer Christiason
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HAVE INSPIRATIONAL BOOKS YOU'D LIKE TO DONATE?
4 Tower staff has started a library for patients and families. If you have new or used inspirational books you would like to donate, we would welcome your donation. Please drop books off at Volunteer Services or Spiritual Care offices. Thank you for your thoughtfulness. - Chaplain Gloria Strickert
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Thank You
I want to thank everyone who attended my retirement open house and signed my card. Thank you for the gifts, cards and flowers and your concerns of what I have planned for my retirement. A special thanks to Kelly, Mary, Tina and Adella for making this day so special for me. Joan Drewis
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A Bushel of Babies
Allen Hospital was blessed with four sets of twins born in the Allen Birthing Center last week. Just hours after this photo was taken, a fifth set of twin boys were born.
All TEN babies are doing just great!
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Important Security Update
Security will no longer attempt to open cars for patients, visitors or staff who have lost or misplaced their keys. The types of cars owned by most people in 2010 cannot be opened with tools available to Security. A spare key is generally required to assure access.
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Retirement
Ellen Hansen, RN, from Ambulatory Services, is retiring. Ellen started at Allen in September,1965. Ambulatory Services will be hosting an Open House on Friday, June 4, from 2:00 - 4:00 pm in Meeting Room 1. Please join us.
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Listening to Patients
by Lois Bonefas
So, what do the Press Ganey Reports and Scorecards tell us? The Scorecards show us when our patients perceive we do well and when they do not - so we can celebrate successes and recognize areas for improvement. They tell us how our patients rate the care and service we provide in comparison with other organizations.
It is important for all of us to understand that a lot of research has gone into the questions on the surveys patients complete. The surveys are designed to show us what is important to patients- and that is what we are all about! The HCAHPS questions go a step further and ask how often we always meet the patients’ expectations.
So, what are the patients whose lives you have touched in your department or service area saying? What areas/questions do you see need for improvement or reason to celebrate? Talk to your co-workers, your managers, or me as we strive to make AllenCare=Ideal Care for every patient, every time.
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MOVIE SATURDAY
Mark your calendar for Movie Saturday on July 24 - it will be here before you know it. Theatre opens at 7:45 am and movies start at around 8:30 or when everyone is seated. You can purchase your tickets at the theatre and remember, you must show your Allen associate badge. More information will be coming.
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Dragon Boat Races for a Cause
Looking for Allen team members to join a fun event for the My Waterloo Days Dragon Boat Races! Any money we win will be donated to the American Heart Association.
Team requirements are 18 paddlers and 1 drummer. We need at least 8 women in the boat. Sternsmen, boats and paddles are provided.
Entry fee is $20 per person for the event and we will practice on Saturday, June 5. We'll have a tent and will be BBQing during the event. Some of our competition will be from the police team, firefighters team, EMT team, Birch team, VGM team, etc. Show no fear, we can take them!!! There are 4 categories for cash prizes and and additional $300 prize to the team with the most team spirit and best decorations on their tent.
Registration fee is $20 and I look forward to hearing from you. We will have so much fun, so don't miss this event! Contact Heather Loy ASAP at loyhj@ihs.org.
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RED SLIPPERS
Sarah Brown, MSN, RN, Nurse Manager, 3 Heart
If you put on a bed alarm, put on the red slippers. The slippers are a visual indicator to ALL that this patient is at an increased risk to fall and that they should be transferred and ambulated appropriately.
The bed alarm means “don’t get up by yourself; we are worried about your safety,” the red slippers say the same thing!
Put patient safety at the forefront of every encounter!
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