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When we do not meet your expectations, please talk to us. We want to help and make things right. Here is how to contact us:

Allen Hospital
1825 Logan Avenue
Waterloo, IA 50703
319-235-3941

Pamela K. Delagardelle, CEO
Allen Health System
319-235-3987 (or 3987 on your room phone)

Marty Colwell
Patient Advocacy
319-235-3573 (or 3573 on your room phone)
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We support patients’ right to access protective services, including but not limited to guardianship, advocacy and child or adult protective services. You have the right to access state client-advocacy groups and to file a complaint if you have a concern about patient abuse, neglect or misappropriation of your property in Allen facilities.
 
These agencies are available to assist you:  Patient Advocacy Resource Guide